Order Contract

 

Thank you for being a #realloulettebride! We are honored to create your made to order gown for you.

Please read the following carefully. Signing this contract indicates your agreement to the terms herein.

RETURNS AND CANCELLATIONS

  1. All items are Loulette Bride are made to order, specially for you. For this reason, all sales are final, and deposits are non-refundable. There are NO returns, exchanges, refunds, or transferred credits on any made to order items at Loulette Bride.

SIZING

  1. Please review the order on your emailed Loulette Bride Invoice to ensure that the style, size and color are correct.

  2. Garment size is recommended based on the Loulette Bride size chart and the measurements taken at your appointment.

  3. Loulette Bride is NOT responsible for measurements taken by anyone other than a Loulette Bride Consultant.

  4. After your gown is in production, please note the size of your gown can not change, other than adjustments made in alterations. Loulette Bride is NOT responsible for any changes due to weight loss, weight gain, pregnancy or plastic surgery.

SHIPPING AND HANDLING

  1. Loulette Bride gowns are made to order, and require three to seven months for production. All dates are approximate. Loulette Bride reserves the right to change fitting dates based on our production schedule.

  2. Merchandise that requires shipping from Loulette Bride to a different location will be shipped via UPS, insured with signature required. Loulette Bride is not responsible for lost or stolen packages, or delays due to shipping services. Orders must be paid in full before being shipped from Loulette Bride.

ALTERATIONS AND PICK-UP

  1. Loulette Bride alterations are a process, and require a minimum of 2 alterations appointments for fittings and adjustments.

  2. Loulette Bride guarantees pick-up of all orders by event date, but fitting appointments are based on our production schedule.

  3. Any remaining balance is to be paid in full before or at the time of pick-up.

  4. If the event date stated in the original order changes for any reason, it is the responsibility named contact person to notify Loulette Bride.

  5. All Loulette Bride orders must be inspected before leaving the studio. After the garment is removed from Loulette Bride, Loulette Bride is no longer responsible for the care or condition of the item.

LOULETTE BRIDE GOWN CARE

  1. Loulette Bride does NOT recommend dry cleaning gowns before event date, as they are a brand new product.

  2. Loulette Bride is NOT responsible for dry cleaning services, or any damage incurred by outside dry cleaning services.

  3. Loulette Bride is NOT responsible for any damage or stains incurred due to epic wedding parties.